FAQ
Frequently Asked Questions
Can’t find your answer? Contact us any time.
Preferably, yes but you do not have to be home. Many of our clients prefer to be out. As long as we can access your home, we'll take care of everything and lock up when done.
Yes. Every product we use is plant-based, fragrance-free, and free from chemicals that are harmful to pets and animals.
Absolutely. Every cleaning professional is thoroughly background-checked and fully insured before working in any client's home. No exceptions.
We offer a satisfaction guarantee. If something was missed, contact us within 24 hours and we'll return to make it right at no additional charge.
Payment is collected securely at the time of booking. We accept all major credit cards. No cash is handled by cleaning professionals.
Yes. Please provide at least 24 hours notice to reschedule or cancel without a fee.
We serve all of Cobb County, Georgia — including Marietta, Smyrna, Kennesaw, Acworth, Powder Springs, and Vinings.
Book online at "book.cleantheoryco.com" or by clicking the "Book Your Clean" button at the top right and bottom center of the page to fill the booking form.